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Delivery Information

We now deliver WORLD-WIDE! We offer FREE standard delivery on ALL orders within Australia; and a set delivery fee for all orders outside of Australia. 

To qualify for free standard delivery there is no minimum purchase amount or no coupon required.

 

Mothers's Day Delivery Times

Free Standard Delivery guaranteed on all orders before April 20. 

If ordering after April 20, please choose Express or Super Express Delivery.  

Due to postal delays, it is recommended to choose Super Express Delivery for Mothers's Day orders made from April 29 to avoid disappointment. 

 

Delivery Methods & Charges

Your order will be shipped to your chosen address according to the delivery method you select during checkout:

Method Delivery Time Price       

 

Standard Delivery

 

21-26 days free

 

Express Delivery within Australia

 

15-19 days

usually $16.95

NOW $14.95

 

Super Express World-Wide

 

7-12 days $26.95

 

Standard World-Wide Shipping 

(all countries outside of Australia, no tracking)

 

18-26 days  $15.95

  

Please note, the times above are business days and include production time. For your assurance it is always recommended that you select express delivery on all orders. Prices are quoted per order, not per item. Standard delivery does not include a tracking number, and is selected at your own risk. If you choose express delivery you will receive a tracking number with your order.

 

International Delivery

We can deliver to any country World-wide - please select be sure to input your full and correct address details at checkout and select the country of delivery outside of Australia. 

 

Address Information

It is the customer's responsibility to provide us with a correct and complete delivery address at checkout. 

 

Shipping Notification

 
You will receive email confirmation when your item has been shipped. 

Please note you will receive a Tracking ID in the shipping notification email only if you chose our express delivery method. 

 

Estimated Delivery

 
The estimated delivery time frames are based on the selected delivery method. Delivery times are based on business days and they do not include weekends and holidays. Please note that special orders may have a longer processing and manufacturing time frame, and that orders may take longer during busy periods such as Valentines Day, Mothers Day and Christmas. 

Please note that WA and rural locations may take longer than expected, even with Express Delivery. For orders within Australia, you can check Australia Post Express Delivery Network to check if your area is within the network. 

If your order has not arrived within the estimated delivery time, or you have any questions regarding delivery, please contact us

Please note: Name-Jewellery will not refund any shipping costs due to any delay or loss such as postal delays, customs inspection, or weather. Name Jewellery does not take responsibility for any actions taken by any postal authority world wide. To ensure quick and reliable delivery of your item we recommend always selecting our express post method.