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Delivery Information

We deliver WORLD-WIDE.  Due to COVID-19 and the impact on the international postal service, we now have two options, standard with no tracking, and international express.  Delivery times are listed in the table below, but please understand that the postal service is till affected by COVID, and sometimes parcels take longer.  Unfortunately this is outside of our control.  We strive to keep postal charges as low as possible.

To qualify for free standard delivery there is no minimum purchase amount or no coupon required.  NOTE: There is no tracking on FREE standard shipping.

For tracking, you must select one of our EXPRESS options.


Delivery Methods & Charges

Your order will be shipped to your chosen address according to the delivery method you select during checkout:


Method Delivery Times Price
Standard Delivery 10 - 20 BUSINESS days $12
Super Express 7-12  BUSINESS days $35.00


Please note, the times above are business days and include production time. For your assurance it is always recommended that you select express delivery on all orders. Prices are quoted per order, not per item.

Standard delivery does not include a tracking number, and is selected at your own risk. If you choose express delivery you will receive a tracking number with your order.


Valentines Delivery 

Standard delivery guaranteed on all orders before Jan 18th. If ordering after Jan 18th, please choose Express Delivery at checkout.

Last date for Express delivery is January 21st. 


Christmas Delivery 

Standard delivery guaranteed for Christmas Day on all orders before November 30. If ordering after November 30th, please choose Express Delivery at checkout.

Last date for Express delivery is December 8.


Mothers Day Delivery 

Last date for guaranteed free delivery is April 16, and April 28 for Express Delivery. If ordering on or after April 17 please select Express Delivery. NO orders made after April 16 will be guaranteed via standard post. 

International Delivery

We can deliver to any country World-wide - please select be sure to input your full and correct address details at checkout and select the country of delivery outside of Australia. 


Address Information

It is the customer's responsibility to provide us with a correct and complete delivery address at checkout. 


Shipping Notification

You will receive email confirmation when your item has been shipped. 

Please note you will receive a Tracking ID in the shipping notification email only if you chose our express delivery method. 


Estimated Delivery

The estimated delivery time frames are based on the selected delivery method. Delivery times are based on business days and they do not include weekends and holidays. Please note that special orders may have a longer processing and manufacturing time frame, and that orders may take longer during busy periods such as Valentines Day, Mothers Day and Christmas. 

Please note that WA and some rural locations may take longer than expected, even with Express Delivery. For orders within Australia, you can check Australia Post Express Delivery Network to check if your area is within the network. 

If your order has not arrived within the estimated delivery time, or you have any questions regarding delivery, please contact us

Please note: Name-Jewellery will not refund any shipping costs due to any delay or loss such as postal delays, customs inspection and/or duties, or weather or natural disasters. Name Jewellery does not take responsibility for any actions taken by any postal authority world wide, or by any customs authority.  The customer is responsible for any customs duty levied.  To ensure quick and reliable delivery of your item we recommend always selecting our express post method.